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How Important Are Payment Gateways For eCommerce Websites?

Alex James by Alex James
May 5, 2022
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payment gateway for eCommerce

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Payment gateways enable smooth digital transactions and become a vital part of an eCommerce website. It works by sending payment information to the payment network, returning the transaction details for authorisation, and letting the transaction happen. A payment gateway is also helpful in preventing frauds and hacks, thereby keeping the business and its customers protected. 

There are multiple reasons why a payment gateway for eCommerce website is essential. We have discussed some points of importance below.

Accepts Multiple Online Payment Methods

A payment gateway enables an eCommerce owner to accept payments using debit cards, credit cards, net banking, digital wallets, EMI, UPI, and other alternative payment methods. Offering multiple payment options to the customers enables a business to attract more buyers and cater to their demands more efficiently.

Encourages Customers to Return

By providing a systemised method, a payment gateway facilitates customers with a flexible and faster payment method. It enables them to shop wherever they are from their desktop or mobile. The platform’s tools and APIs give the users a personalised shopping and payment experience. For instance, the gateway’s dashboard lets a business know which payment method customers use the most. If a customer abandoned their cart at checkout, it’s now possible to identify the reason and reach out to them. A more remarkable customer experience earns their loyalty and results in returning customers.

Easy Installation and Maintenance

There are no hefty installation charges or regular maintenance needs. Everything is fully automated. The business needs to create an account and activate the software to start using it and accept digital payments.

Increases Affordability

Accepting payments through a payment gateway for an eCommerce website is cost-effective. The dashboard tool enables smoother operations and makes them easier to manage. All these reduce the overall cost of operations. Besides that, no cash management is required since payments reach the business bank account directly, reducing cash handling costs.

Reduces Chance of Fraud 

Payment gateways are highly efficient in minimising the chances of digital payment fraud. Online businesses and eCommerce websites often encounter scams in payments involving credit cards and other payment methods. A robust payment gateway equips a company with advanced security features, ensuring secure payment processing. A payment gateway reinforces encryption and security for customer information. The added layer of protection prevents fraud and gives customers the confidence to shop online.

Meets the Current Digital Needs

Online payment processing systems are changing rapidly. Customers use the internet even for a simple search and get what they need within seconds from their convenient place and time. Whether they want to book a ticket or purchase apparel, they no longer need to visit any physical location. Payment gateways enable an eCommerce business to change and adjust to the world and gain a competitive edge. It is essential for business growth to a great extent.

Enhances Security

PCI DSS compliant payment gateways enable a safe transaction environment at an eCommerce website, safeguarding it from vulnerabilities. The SSL security and end-to-end encryption methods transmit encrypted data between the issuing bank, acquiring bank, card network, and other parties for enhanced safety. Fraud prevention measures protect against card and payment frauds, bringing down chargebacks, disputes, scams, and resultant losses. 

Gives the Power of Technology

In the current scenario of emerging online payment processing platforms, making a business digital-ready is advantageous in many aspects. Installing a high-tech online payment system with an advanced payment gateway is an essential part of it. It automates the payments to make them better, faster, and available 24/7. It helps a business reach global customers and get an opportunity to grow. 

A business can easily integrate it into an eCommerce app or website with minimal coding requirements. The ready SDKs and plugins make it a straightforward task for a business. Modern features enable smoother checkouts, and the company may customise it according to the brand, colour, and logo. Robust APIs give the power of real-time analytics, transaction management, and graphical representation. It allows an e-business to efficiently manage functions like payment links, refunds, settings, and settlements, all in one place. It automates the management and saves time to increase productivity.

A payment gateway provides a seamless experience to businesses and customers alike. Every eCommerce website requires it to let its business grow and become future-ready. Therefore, a payment gateway is essential for a company for all the above reasons. Therefore, select a reputed, trusted, and reliable payment gateway for eCommerce website and gain an edge over others. 

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